Say Goodbye to Bad Customer Service with some Good Customer Service with T-Mobile Team of Experts! It’s life changing!
There’s not much that’s more frustrating than being stuck on a phone call with bad customer service. I just had one such experience this morning and I’m still fuming from it! I truly can’t think of much that gets me more worked up and frustrated than bad communication and poor service. Want some good customer service your way? Switch your mobile provider and take advantage of T-Mobile Team of Experts and you’ll have loads of time on your hands!
How does Team of Experts work?
When you call or message T–Mobile, you get the same tight-knit team of customer care professionals every time. This Team of Experts is dedicated just to you and others in your city so you can get to know and trust that they’ll be there to work your problems and answer your questions EVERY time. Say goodbye to calling in and getting robots and automated phone menus. Plus, save the hassle of getting bounced around from department to department. To show you just how real this team is, you can even see a photo of your Team of Experts in the T-Mobile App on iOS and Android.
One thing I love about this new form of customer service is the open chat communication. Do you ever go to a company’s website and open up a chat then start browsing the internet while you wait for a response, only to forget you had a chat open? I sure hope I’m not the only one who does that! With Team of Experts, you can leave and come back to your chat thread anytime, just like an open texting dialogue.
With today’s frustrating customer service call, there may have been raised voices and hours spent on the phone, only to get nowhere. Hubby was none too pleased and I had to take over the phone call a couple of times. Can you imagine a conversation going that way with people you know? That would be embarrassing! With a happier customer service experience (which is what “customer service” should be about anyway, right?) you have time to do more that you love.
If only today’s customer service experience was with T-Mobile and Team of Experts then the hubby would have had more time to work and play games with the kiddos. Luckily when we’re taking care of our T-Mobile questions it can be done anytime and our time is freed up and the kids get to spend time showing dad how those phone games really work. Perhaps for you it means more time at the gym (not me!), making dinner, helping kids with their homework, or binge-watching your favorite show! Either way, it feels pretty good!
This post is sponsored by T–Mobile.
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